Shipping and payment information

A. Shipping costs and information:

As standard, goods can only be shipped to the countries listed below. Depending on the size of your order, shipping will be carried out by DHL or by freight forwarder The shipping costs applicable in each case can be found in the table below.

If you would like to have your order shipped to another country, please send us an email to support@nour-studios.de before placing your order and tell us the item, quantity, delivery address, country and postcode. We will then let you know as soon as possible whether we can ship to the country you want and - if delivery to the address you want is possible - we will tell you the shipping costs, as we have to ask our shipping partner about the shipping options and costs in advance.

I. Shipping within Germany :

Up to a gross goods value of 100 euros, the shipping costs are a flat rate of 6.50 euros. If the gross goods value exceeds 100 euros, we ship free of charge throughout Germany. Despite exceeding the threshold, shipping costs may still apply if the goods are bulky.

II. Shipping outside Germany

If you wish to ship to another country in European Union, please send us an email before placing an order at support@nour-studios.de and tell us the article, the quantity and the delivery address with the country and the corresponding postcode. We will then let you know as soon as possible whether we can also ship to the desired country and - if delivery to the desired delivery address is possible - we will tell you the shipping costs, as we have to ask our shipping partner about the shipping option and costs in advance.

B. Payment information:

I. For shipping within Germany

For deliveries within Germany we offer the following payment options unless otherwise stated in the respective product description:

  1. Credit card
  2. Payment via one or more other payment service providers: Shop Pay, Apple Pay, Google Pay, Paypal, Amazon Pay,

II. For shipping outside Germany

For deliveries abroad we offer the following payment options unless otherwise stated in the respective product description:

  1. Credit card
  2. Payment via one or more other payment service providers: Shop Pay, Apple Pay, Google Pay, Paypal, Amazon Pay,

III. Detailed information on the individual payment options 

  1. Credit card: Pay conveniently by credit card. We accept the following credit cards: Visa, Mastercard, American Express Maestro and Uni Pay .
  2. Payment via one or more other payment service providers – Shop Pay, Apple Pay, Google Pay, Paypal, Amazon Pay, 
ShopPay
In cooperation with Shopify Payments, we offer you the following payment methods:

- Debit and credit cards from Visa, Mastercard, American Express and Maestro
- Bancontact

- IMMEDIATELY
- Klarna invoice

Apple Pay

You can pay with Apple Pay during the ordering process. To do so, you must confirm the payment via the "Apple Pay" service on a supported Apple device by following verification steps. Apple Pay uses the payment details you have stored in the Apple Wallet app for the transaction. For more information, see https://support.apple.com/de-de/HT201469

Google Pay

You can pay with Google Pay during the ordering process. To do so, you must confirm the payment using the "Google Pay" mobile app on a supported device by following the verification steps. Google Pay uses the payment details you have stored in the app for the transaction. You can find more information at https://support.google.com/pay/merchants/answer/6345242?hl=de

Paypal

Just a few steps to payment:
1. Select “PayPal” as your payment method at checkout.
2. To complete the payment, you will be redirected to the PayPal website.
3. If you are already a PayPal customer, you can log in with your PayPal user data and make the payment.
If you do not yet have a PayPal account, you can create a PayPal account and then confirm the payment. Setting up a PayPal account is not necessary for the payment methods direct debit via PayPal, credit card via PayPal and purchase on account via PayPal.
4. You will then be redirected to www.nour-studios.de.

Amazon Pay

During the ordering process, you will be redirected to the website of the online provider Amazon. In order to process the payment via Amazon, you must be registered with Amazon or register first and authenticate yourself with your access data. There you can select the delivery address and payment method stored by Amazon, confirm the use of your data by Amazon and the payment instruction to us. You will then be redirected back to our online shop where you can complete the ordering process. Immediately after you place your order, the transaction is carried out automatically by Amazon. You can find more information at https://pay.amazon.de/help/201754210